At the gate, scan your boarding pass instead of handing it to the Southwest Gate Agent.Maintain physical spacing through the airport and in the gate area.Hold up your credentials for verification and avoid passing them to an employee.Arrive at the airport earlier to allow sufficient time for new check-in and security processes.Get a Mobile Boarding Pass through the Southwest app to avoid exchanging papers with others.To reduce interpersonal contact, Southwest recommends the following : New boarding process in groups of ten and only on one side of the boarding poles.As always, you’re welcome to bring your own snack and non-alcoholic beverage onboard. Limited onboard food and beverage service (a limited selection of non-alcoholic beverages and snacks) only on flights over 250 miles, when available.Plexiglas barriers at the ticket counters, gates, and baggage service offices.To support a safer interaction between customers and employees, Southwest has taken the following measures : Southwest understands the importance of removing unnecessary touchpoints and encourages all customers to maintain a physical distance and limit hand-to-hand contact with others. Social Distancing Measures and Recommendations A broad-spectrum disinfectant is used to clean tray tables and lavatories before every flight.Īll aircraft are equipped with HEPA filters that remove 99.97% of airborne particles and an air circulation system that, every 2-3 minutes, makes a full exchange of cabin air by constantly introducing fresh, HEPA filtered air from outside the plane. Southwest’s cleaning crew applies on every surface of the aircraft an electrostatic disinfectant and an anti-microbial spray that is killing viruses on contact and forms an anti-microbial coating. In addition to tidying between flights, daily, each aircraft is undergoing a cleaning process that lasts more than six hours. Southwest implemented stringent cleaning procedures, which are aligned with guidance from the CDC. Social distancing measures and recommendations.Aircraft cleaning and cabin environment.Southwest Airlines Covid Rules What measures has Southwest been taking to ensure a safe flight during the COVID/19 pandemic?ĭue to the ongoing COVID-19 pandemic, Southwest took on a commitment to protect the safety and well-being of both passengers and employees through the Southwest Promise, a series of measures and recommendations:
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